Shipping policy
Pawlish LB Shipping Policy
At Pawlish LB, we’re committed to delivering your pet’s favorite products quickly, safely, and with a wag-worthy experience every time. Here's everything you need to know about our shipping process:
🕒 Processing Time
- Orders are processed within 1–2 business days.
- Orders placed after 4 PM or on weekends/holidays will be processed the next business day.
🚚 Domestic Shipping (Lebanon)
We currently offer delivery across Lebanon via trusted local couriers.
|
Region |
Estimated Delivery Time |
Shipping Fee |
|---|---|---|
|
Beirut & Surroundings |
1–2 business days |
Free for orders over LBP 500,000 |
|
Mount Lebanon |
2–3 business days |
LBP 60,000 |
|
North, South & Bekaa |
3–4 business days |
LBP 70,000 |
Note: Delivery times may vary slightly due to weather, traffic, or courier availability.
🌍 International Shipping
We currently do not offer international shipping, but we’re working on expanding our reach. Stay tuned!
🐾 Order Tracking
Once your order is shipped, you’ll receive a confirmation message with tracking details (if available). For updates, feel free to contact us via WhatsApp or Instagram.
📦 Packaging
All items are carefully packed to ensure they arrive in perfect condition. We use eco-friendly materials whenever possible to reduce our pawprint on the planet.
❗ Delays & Exceptions
- In rare cases, delays may occur due to courier issues or high order volumes.
- If your order is delayed beyond the estimated timeframe, please reach out to our support team—we’ll make it right.
🔄 Returns & Exchanges
Please refer to our [Return Policy] for details on how to return or exchange items.